Operations Assistant
Boston Link View all jobs
- Malta Island
- Permanent
- Full-time
- International exposure
- Growth opportunity
- Client-facing role
- Manage orders and oversee the end-to-end sales process, ensuring accuracy and timely execution
- Respond to customer inquiries and provide ongoing support
- Create, monitor, and maintain documentation related to loadings and invoicing
- Prepare and ensure accuracy of customs documentation for international shipments
- Handle complaints through analysis, evaluation, and follow-up
- Monitor outstanding payments
- Build and maintain strong client relationships to support long-term business growth
- Assist with additional operational tasks as required
- Bachelor's degree or higher in a relevant field
- Fluency in English and/or German (B2 level or higher)
- 2 to 3 years of relevant professional experience, ideally within the chemical or trading sector
- Strong negotiation skills and ability to manage international client relationships
- Basic knowledge of import/export processes and customs procedures
- Ability to work effectively in a fast-paced, cross-functional environment
- Advanced proficiency in Microsoft Office