Front Office Administrator

• Greet and welcome visitors with professionalism and a positive attitude, ensuring an excellent first impression of the
• Coordinate the day-to-day operations of the front desk to ensure smooth and efficient functioning.
• Log, distribute, and track incoming mail and correspondence promptly and accurately.
• Handle incoming calls and emails, addressing queries or directing them to the appropriate teams or individuals.
• Coordinate and support meeting preparations, including scheduling, room setup, and other logistics.
• Carry out general administrative tasks such as filing, calendar management, arranging meetings, and maintaining accurate records.
• Ensure the reception area remains welcoming, tidy, and aligned with a high quality standard.
• uild and maintain positive working relationships with colleagues, stakeholders, and external service providers.
• Manage and keep the Visitor Management System up to date.
• Provide support with finance-related tasks as required.
• Assist in coordinating travel arrangements for staff members.
• Provide logistical and administrative support for events, courses, and training sessions
• Undertake any other administrative duties as assigned by the Section Head, Director, or Deputy Director.

• An MQF level 4 certification, preferably in Administration and Secretarial Duties, coupled with a minimum of 2 years of relevant work experience ORA school leaving certificate, coupled with a minimum of 5 years of relevant work experience.
• Excellent communication skills in both Maltese and English.
• Strong proficiency in Microsoft Office and other office automation tools.
• Pleasant personality and good moral character, contributing positively to the work environment and team culture.
• Excellent organisational skills and a keen eye for detail.
• Ability to maintain consistent service standards across a range of administrative and visitor-facing activities.

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