
Sales Coordinator
- Malta Island
- €27,000-32,000 per year
- Permanent
- Full-time
- Act as the first point of contact for both new and existing clients.
- Provide customers with project updates and progress reports.
- Follow up proactively with clients to confirm satisfaction and identify opportunities for upselling or cross-selling.
- Supporting the Sales team in identifying and qualifying leads.
- Develop tailored solutions for clients by understanding their technology needs.
- Maintain a healthy pipeline of opportunities and consistently work towards exceeding sales targets.
- Prepare and issue accurate quotations tailored to client requirements.
- Process purchase orders and ensure all documentation is complete and compliant.
- Coordinate with the Logistics department to monitor order shipments and delivery schedules.
- Work closely with the Finance department to handle invoicing, payments, and order-related paperwork.
- Act as a liaison between the company and ICT vendors/partners.
- Manage contract renewals to ensure uninterrupted services and product support.
- Monitor and maintain licenses, ensuring timely renewals and compliance.
- Stay updated on vendor promotions, pricing changes, and new product launches to communicate opportunities to the sales team.
- Minimum 3 years of proven experience in sales support, client account management, or a coordination role preferably within the ICT/technology sector.
- A professional qualification such as a degree or diploma in Sales, Business Administration, or a related field.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.
- A target-driven mindset with motivation to achieve goals and deliver results.
- An innovative thinker who confidently contributes ideas and follows them through in a collaborative team environment.
- Excellent problem-solving abilities and communication skills, with professional fluency in written and spoken English.
- A valid Maltese/EU driving license