IT Support Engineer
Boston Link
- Malta Island
- €20,000-25,000 per year
- Permanent
- Full-time
- Entry Level!
- Training provided!
- Installing and configuring computer hardware operating systems and applications.
- Monitoring and maintaining computer systems and networks.
- Assisting staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
- Replacing parts as required.
- Providing support, including procedural documentation and relevant reports.
- Supporting the roll-out of new applications.
- Onboarding and off-boarding of users.
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Co-ordinating with the team leader for the timely resolution of reported issues
- Rapidly establishing a good working relationship with the bank's users, IT engineers, department managers, software developers and HR.
- Conducting general maintenance pertaining to the IT Infrastructure.
- Windows Servers 2016, 2019 and 2022 Servers.
- Windows 10 and 11
- Microsoft Active Directory
- Office 365 Cloud Services
- Problem solving & Decision making.
- Team Worker
- Excellent verbal communication skills to promote positive support environment
- Good written and verbal communication.
- Have minimum 1 years' experience working within an IT environment.
- Knowledge of Microsoft technologies in general.
- Technical knowhow on Enterprise IT Equipment.
- A Qualification or Diploma in IT
- Must be Fluent in English in addition any other language (Spanish, Dutch, or German) a benefit.