IT Operations Engineer

• Daily administration and management of critical customer systems
• Manage services for Azure, Microsoft Enterprise, and Mobile Security Suite
• Maintain and manage customer owned managed systems via remote troubleshooting and support
• Proactively plan to prevent any issues and mitigate issues as they arise
• Throughout all duties, advise consumers on all elements of systems and network security
• Establish a solid customer relationship to ensure repeat business and happiness
• Work within the IT team to provide support to users in a cloud based environment
• Onboard customers for their

• 1-2 years of experience in a similar role
• Any experience within the Microsoft O365 environment (Azure) would be considered an asset
• Professional written and spoken English
• Ability to obtain an EU Security Clearence
• Living and working within the EU for the last 5 years

• Bachelor's degree in Computer Science or related IT field
• OR
• MQF Level 5 Diploma

Konnekt