RESERVATIONS ASSISTANT

Sliema, Malta Island
€18,000-20,000 per year
Permanent
Full-time

26 days ago

FULL TIME
TAS-SLIEMA, MALTA
FULL DAY
02 May 2024

To support and assist the Reservations & Accommodation Manager and Reservations team by performing a variety of reservations related tasks as directed by Management; to oversee revenue management for school owned/managed Residences and Hotels1. Assist the Reservations & Accommodation Manager in all matters related to Reservations and efficient operation of the Reservations Department; 2. Input and process the bookings received, and send out all relevant information and financial documents to agents/direct/accommodation providers; 3. Check accommodation/courses availability before confirming bookings; 4. Deal with direct/agents’ enquiries; distribute information regarding courses and accommodation; work out and send quotes; 5. Manage booking and allocation charts for the Day’s Inn Hotel and Young Learner hotel residences; 6. Assist the Reservations & Accommodation Manager with weekly/monthly/quarterly reports to analyse accommodation occupancy; 7. Keep an update on amounts due by Agents, direct debtors and when instructed chase on any outstanding payments; 8. Produce necessary financial records to Accounts Department in conformity with operational/accounting procedures; 9. Immediately collect payment for any walk-in bookings or extension of stay or additional services; 10. Issue and follow up the Visa letters and assist students requiring entry Visa to stay in Malta, liaising with IELS Welfare department and Immigration Department; 11. Any additional ad hoc administrative duties as required and designated by the Reservations & Accommodation Manager and/or Head of Sales & Reservations. Candidate with a mathematical aptitude will be preferred.ProfilesIf multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.PROFILE 1LanguageReadingSpeakingUnderstandingWritingENGLISHCompetencies

Input letters, charts/tables... according to specific instructions
Retrieve/input/update computer data (search/consult databases) (create badges/registration of persons/phone reports...)
Follow-up and update schematic plans, result tables...
Data registry (input) via: digitisation of documents
Data registry (input) via: mass input
Check availability of product and service. Enter data of order, booking...

Past ExperienceOccupationExperience(months)CLERK, DATA ENTRY12Driving LicencesNo Driving Licenses required for this vacancyApplyPlease be aware that you will be submitting the Application as and that your CV will be part of your application. For additional information, use the message box below.Message to employer

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