Housekeeping Supervisor

• Providing day-to-day direction and support to the housekeeping team.
• Ensuring adherence to established cleaning procedures and standards.
• Inspecting guest rooms and public areas to ensure quality and cleanliness.
• Assisting guests with any requests or needs they may have.
• Resolving customer complaints and addressing any housekeeping issues.
• Maintaining records and preparing reports related to department activities.
• Cleaning guest rooms, bathrooms, and common areas to a high standard of cleanliness when needed.
• Carrying out regular checks and reporting any safety hazards or maintenance issues to the appropriate department.
• Managing the laundry process.
• Assist the Head Housekeeper in organising & conducting training on Housekeeping

• Managing and motivating the team to meet company expectations.
• Assisting the Head Housekeeper with any reports, rosters, and ordering supplies.
• Perform any other duties that may be assigned as required.
• Reporting safety hazards immediately.
• Following all health and safety regulations.
• Adhering to company policies and legal regulations.
• Other ad-hoc reporting as may be required.

• Good verbal and written communication skills, particularly in English;
• Able to build customer relationships and ensure good communication;
• Organizational skills;
• Have one (1) year experience in a similar role in a hotel would be considered an asset;

Vassallo Group