Housekeeping Manager - INNSiDE Buġibba
- Malta Island
- Permanent
- Full-time
- To achieve an efficient guest satisfaction in compliance with the highest standards
- To ensure and monitoring the required housekeeping quality standards
- To guarantee clean and tidy all areas to the standard cleanliness
- To designs the annual cleaning programme
- To carry out administrative tasks for controlling his/her department: inventory control, checking supplier invoices, and follows-up corporate purchasing policies.
- To supervise and train of in-house staff, as well as external staff, on quality and Company standards
- To deliver excellent customer service
- To report on any shortages, damages or security issues
- To check stocking levels of all consumables
- To comply with health and safety regulation and act in line with company policies and licensing laws
- To maximize the productivity of the whole housekeeping department
- To actively participate in ‘On The Job Training’ and attend training sessions to enhance Personal Development
- To actively work as part of the team to contribute to accomplish the hotel and department objectives
- To ensure all maintenance issues are reported and deal with in an efficient manner
- To propose and follow up on the annual budget to the hotel’s General Manager.
- To check customer satisfaction and offer further requirements
- To ensure all extra requirements of the guest are dealt with efficiently
- To recommend investment proposals for improving or replacing equipment or facilities
- Minimum 2/3 years of experience in the role
- High Level of English and the knowledge of a second language will be a plus
- Hopistality degree
- Leadership, personnel management and decision-making skills
- Quality and customer service oriented
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