
Senior Product Manager
- Malta Island
- Permanent
- Full-time
- Working closely with the Head of the area and product managers to define strategy and work towards Betsson Group’s vision of providing the best customer experience in the industry.
- Analyzing customer feedback, identifying potential opportunities, highlighting issues that might impact the player experience, & coming up with hypotheses based on findings.
- Conducting user experience research and experimentation such as A/B testing or MVT with the UX research team to collect more insights and validate ideas.
- Partnering with UX designers, architects, developers, and other stakeholders to define the customer experience, product specifications, and acceptance criteria.
- Working together with different areas to plan, prioritize and execute product improvements.
- Prioritizing user stories according to customer experience and business value.
- Analyzing improvements and deliverables retrospectively to evaluate the impact on business KPIs.
- Traveling occasionally to meet team members in various offices.
- Being product and data-driven – having a good understanding of what our customers expect from our products, how it is performing, and how to improve them continuously.
- Shipping products and functionalities by partnering with engineers, designers, and other product leaders.
- Problem-solving using data- and hypothesis-driven approaches.
- Analyzing legal and regulatory requirements to ensure product compliance.
- Giving demos and presentations to a broad audience
- Communicating and negotiating with stakeholders of various backgrounds
- Working with cross-functional distributed teams
- Working with Jira, Google Tag Manager, Google Analytics, Data studio, Google Optimize, or equivalent.
- Agile. Not just processes but a true agile mindset where all members of the cross-functional development team are involved and where changing requirements based on business needs and market opportunities are embraced.
- Working with UX researchers to conduct A/B testing and leverage different research methodologies.
- Facilitating workshops and leading meetings. You will be expected to facilitate design sprints, user story mapping sessions, and lead discussions about customer feedback and product requirement.
- Working in a fast-paced industry, where there are several moving targets and flexibility is expected.
- Understanding the iGaming industry and player's behaviours (2+ years in a similar role in iGaming ).
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