German - Customer Support & Fraud Exec

• Fluent/native level German language skills.
• Respond to emails, live chats and directly on Social Media.
• Experience in the field of online gaming and customer support.

• Responding to emails, live chats, and social media interactions.
• Monitoring and maintaining risk triggers in accordance with company policies.
• Collaborating closely with various teams including Safer Gambling, Compliance, Marketing, and CRM to address customer concerns and ensure regulatory compliance.

• Fluent/native level German language skills along with excellent communication abilities in English.
• Attention to detail, strong prioritization skills, and the ability to work effectively in a fast-paced environment.
• Experience in online gaming or customer support is advantageous, and a passion for the industry is desirable.

• Competitive salary and benefits package.
• Opportunities for career growth and advancement within the company.
• A supportive and collaborative work environment.
• Must be flexible to work in shifts to accommodate their global customer base.

Boston Link