Account Manager - B2B

• Own and manage a portfolio of key accounts, developing and executing tailored strategies to ensure the long-term success and growth of each account.
• Support customers throughout the product launch and customer lifecycle.
• Develop comprehensive account plans aligned with client business objectives and ensure that Enteractive's services continue to add value at every stage of the client lifecycle.
• Build, maintain, and deepen relationships with key stakeholders, including C-level executives, operational teams, and decision-makers within client organizations.
• Act as the primary strategic partner for senior stakeholders, fostering trust and acting as a consultant to clients to support their business growth.
• Serve as the internal advocate for clients, ensuring that their feedback and needs influence company strategy, product development, and service delivery.
• Identify opportunities for upselling and cross-selling Enteractive's products and services to maximize account value.
• Monitor and track account performance, identifying areas for improvement, and capitalizing on new business opportunities.
• Lead regular business reviews with clients, providing performance insights, forecasts, and actionable recommendations to drive continuous improvement.
• Prepare and present detailed weekly, monthly, and quarterly reports to senior management, covering KPIs, account status, and strategic recommendations.
• Report on account health, trends, risks, and key opportunities to senior stakeholders to support informed business decisions.
• Collaborate closely with internal teams (Operations, Business Development, IT, etc.) to align on account strategies, optimize service delivery, and ensure seamless execution of projects.
• Ensure that all departments are informed of client needs, ensuring effective cross-functional collaboration and timely execution of solutions.
• Represent Enteractive at high-profile industry conferences, events, and networking opportunities, acting as an ambassador for the company and strengthening client relationships.
• Cultivate and manage relationships with potential clients and industry influencers to expand the company's network and influence in the market.
• Mentor and guide junior account managers, sharing knowledge, best practices, and supporting the development of high-performing teams.
• Foster a culture of accountability, collaboration, and excellence across the account management team.
• Perform additional duties as assigned by the company, as needed, to support the overall business goals and ensure client satisfaction.

• Must have prior experience in B2B account management, preferably in the iGaming sector, with a focus on building and maintaining relationships.
• Strong strategic thinking and ability to develop tailored account growth strategies.
• Experience with upselling and cross-selling, with a demonstrated ability to increase revenue within existing accounts.
• Strong business acumen and understanding of industry trends, risks, and opportunities for improvement.
• Excellent presentation and negotiation skills, with the ability to engage stakeholders at all levels of an organization.
• Excellent communication skills in English and secondary languages are highly desired.
• Ability to analyze data, identify trends, and provide strategic recommendations for client and company success.
• Willingness to travel frequently for conferences, events, and client meetings, with a flexible approach to managing work-life balance.
• Experience with CRM tools and performance tracking systems.
• Ability to work collaboratively in a fast-paced, dynamic environment while maintaining attention to detail and meeting deadlines.
• A bubbly personality, with a natural ease in connecting with people and maintaining strong, positive client relationships.

• Competitive salary and commission structure based on performance.
• Complimentary breakfast and lunch are provided in the office Monday to Friday.
• Enrollment in a Health Insurance International Scheme, covering both In-Patient and Out-Patient care.
• Regular company and team-building events, including quarterly events, summer and Christmas parties, and various competitions.
• A one-time allowance of €250 to be used for therapy or counselling sessions.
• A company laptop, monitor, headset, business phone, and business phone line will be provided for your use during your employment.
• Discounts on gym memberships, real estate services, spa treatments, massages, facials, manicures, etc.
• Training and development opportunities will also be available, along with a multicultural and comfortable office environment.

Enteractive