Assistant Branch Manager - Retail Banking Unit

BNF Bank

  • Malta Island
  • Permanent
  • Full-time
  • 2 months ago
We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.We're a team of inspired people who believe that opportunities start with a conversation.Duties and responsibilitiesYou will be responsible for:
  • assisting the Senior/Branch Manager in the overall management of the branch in a professional and efficient manner;
  • providing excellent customer service as per Bank's overall standard;
  • achieving and exceeding set targets by proactively planning and organising business related initiatives and activities to attain performance objectives and to increase business volume and profitability;
  • managing a portfolio of customers whilst pursuing opportunities for growth from current and prospective clients;
  • contributing to the development of team members to their full potential through training, mentoring and support;
  • ensuring operational soundness, strict adherence to compliance regulations and established rules and procedures; and
  • constantly liaising with Senior/Branch Manager in solving complex problems and to plan and organise his/her own activities and of the employees under his/her supervision.
Competencies and experienceThe potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.You must:
  • demonstrate excellent people management skills;
  • have knowledge of banking Accounting and fundamentals;
  • be proficient with MS Office applications;
  • provide excellent customer service levels;
  • demonstrate excellent written and verbal communication skills in both English and Maltese, with the ability to communicate effectively using a high level of business English;
  • be solutions driven;
  • ideally have 2 years' experience as a commercial supervisor or minimum of 5 years banking, ideally having experience at 2 or more branches; and
  • ideally have a degree either in Banking and Finance, Business Management, Economics or in a related field.
What we Offer
  • Ongoing personal development;
  • Preferential interest rates on home loans, personal loans and home value loans;
  • Comprehensive support for academic advancement through fully subsidized staff study loans;
  • Private clinic health insurance coverage, extendable to dependants;
  • Life insurance and personal accident cover;
  • Free ophthalmic examinations;
  • Private counselling sessions in collaboration with Richmond Foundation;
  • Additional half-day leave for birthday celebrations;
  • Annual performance appraisals and salary reviews;
  • €250 annual wellness allowance;
  • Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;
  • Flexible work arrangements (role permitting); and
  • Various corporate discounts.
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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