Assistant Branch Manager - Retail Banking Unit

• Assist the Senior/Branch Manager in the daily running of the branch in a professional and efficient manner.
• Deliver outstanding customer service in line with the Bank's standards.
• Proactively plan and execute business development activities to meet and exceed performance targets.
• Manage a portfolio of personal and business customers while identifying and pursuing opportunities for growth.
• Support the development and mentoring of branch team members to reach their full potential.
• Ensure full compliance with regulatory requirements and internal procedures.
• Liaise regularly with the Senior/Branch Manager to resolve complex issues and coordinate branch activities and staff operations.

• Ideally has a minimum of 2 years' experience as a commercial supervisor, or at least 5 years in banking across multiple branches.
• Holds a degree in Banking and Finance, Business Management, Economics, or a related field.
• Possesses sound knowledge of banking operations, accounting, and financial products.
• Highly proficient in Microsoft Office applications.
• Communicates effectively in both English and Maltese, with strong written and verbal skills.

• Delivers a high standard of customer service with a professional and client-focused approach.
• Solutions-driven and able to work both independently and collaboratively.
• Demonstrates excellent leadership and people management skills.
• Reliable, trustworthy, and highly organised.
• Willing to learn and contribute positively within a team environment.
• Motivated to drive performance and support continuous branch improvement.

Misco