Business Account Manager – Middle

Softswiss

  • Malta
  • Permanent
  • Full-time
  • 9 days ago
Overview:SOFTSWISS continues to expand the team and is looking for a Business Account Manager. We need a true, experienced, and accomplished professional who shares our culture and values.About Product:FinteqhubА PCI DSS certified payment gateway for online businesses, providing integration with payment systems via a single software platformPurpose of the role:You will be responsible for managing and growing client relationships for FinteqHub's payment gateway, ensuring seamless post-integration support, data-driven insights, and strategic guidance that drive client success and business expansion.Key responsibilities:
  • Serve as the primary point of contact for assigned clients, ensuring their needs are met and issues are resolved promptly and effectively.
  • Assist clients in the after integration period Analyze payment data and transaction trends to optimize strategies and enhance client revenue streams.
  • Conduct regular performance reviews with clients, offering insights and recommendations for improvement and expansion. Identify opportunities for client growth and expansion into new markets, leveraging FinteqHub’s diverse payment offerings.
  • Collaborate with internal teams to address client concerns, resolve technical issues, and enhance service offerings.
  • Stay updated on industry trends and regulatory changes to provide informed guidance and support to clients.
Required Experience:
  • Bachelor’s degree in Business Administration, Finance, or related field.
  • Proven experience in account management in the fintech or payment processing industry.
  • Exceptional communication and interpersonal skills, with the ability to build strong client relationships.
  • Strong analytical skills, with the ability to interpret complex data and identify actionable insights.
  • Experience with payment gateway systems and understanding of payment processing workflows.
  • Proficiency in English (C1-C2 level) is required.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Strong organizational skills and attention to detail, with the ability to manage multiple clients and tasks simultaneously.
  • Knowledge of international payment regulations and compliance standards is advantageous.
  • Proactive attitude with a passion for delivering exceptional client service and driving business growth.
Nice to have:
  • Additional language proficiency is a plus.
Learn more about our hiring process here ( ) - what to expect, how to prepare, and what makes SOFTSWISS different.- Comprehensive Mental Health Programme- Private insurance (depending on contract type)- Paid gym memberships- Free English lessons (online)- +1 day off per calendar year- Referral program rewards- Upskilling, internal workshops, and participation in professional conferences and corporate events ">SOFTSWISS is an international technology company with software development expertise in iGaming, fintech, and martech.We employ on-site, hybrid, and remote teams across multiple offices and countries around the world. SOFTSWISS is known as a celebrated and trusted partner for clients working across diverse niches. ">- Founded in 2009- 2,000+ employees- 4 offices worldwide- 9 proprietary products- 1,200+ brands using our software
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Softswiss

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