Junior Community Manager
Twin Harbour Interactive
- Saint Julian's, Malta Island
- Permanent
- Full-time
Our mission is to grow sustainably by creating player value that scales – in experience and in revenue. And our player community is at the heart of this mission.
As a Junior Community Manager, you will be the frontline voice of our players, fostering vibrant, engaged, and loyal communities across our portfolio. Reporting to the Senior Community Manager, you’ll bring energy, empathy, and organizational flair to ensure our community feels heard, valued, and inspired.
This is an opportunity to learn the craft of community management within a fast-moving, data-driven, and creativity-fueled environment.YOUR MISSIONEngage with our player community across Discord, forums, and social media, ensuring fast, friendly, and informed responsesSupport community campaigns, events, and initiatives designed to boost player engagement and retentionGather, organize, and share player feedback with the product, marketing, and live ops teamsAssist in crafting community content, including announcements, patch notes, guides, and spotlight featuresHelp monitor sentiment, community KPIs, and conversation trends to inform decision-makingAssist in moderating community channels, enforcing guidelines, and ensuring a positive player environmentCollaborate with cross-functional teams to ensure community voice is embedded in product and marketing decisionsSupport live event coverage, including in-game activations, livestreams, and special campaignsYOUR BACKSTORY1–2 years of experience in community management, social media, or related player-facing roles – or demonstrable passion and knowledge of online gaming communitiesClear, friendly, and professional written communication skillsStrong organizational skills and the ability to manage multiple conversations and tasks at onceProactive and positive attitude – you’re the kind of person who lifts the mood in both community and internal channelsComfortable working with analytics tools to understand engagement patternsFlexible and adaptable in a live service environment where priorities can shift quicklyYou measure yourself regularly along the lines of: Community growth and engagement metricsSentiment trends over timeParticipation rates in community events and initiativesQuality and clarity of player feedback delivered internallyNICE TO HAVEPassion for strategy games, 4X gameplay, or grand strategy titlesExperience managing Discord servers or moderating online communitiesContent creation skills – whether that’s video editing, graphic design, or livestream hostingAt Twin Harbour Interactive, we’re building a unified future from two unique studios. You’ll join a creative and commercially sharp team where your voice and impact will be visible from day one. You’ll learn from experienced community leads, contribute to shaping our player experience, and grow alongside a team committed to creating lasting player relationships.Why You'll Love Working With UsA Global Team, A Shared PurposeOur strength lies in our diversity. With over 30 nationalities represented across our two locations, we’re united by a shared passion for strategy games and a bold vision for the future. We celebrate what makes each of us unique – our perspectives, our stories, and the paths that led us here.Work Your WayWhether you're crafting code from a harbor-view desk in Hamburg or fine-tuning design details under the Maltese sun, we support flexible hybrid work models that empower you to do your best work – wherever you are.Grow With UsAt Twin Harbour, your journey matters. Our Career Path Framework and mentorship culture provide the clarity and feedback you need to take the next step – whether you’re deepening your expertise or branching into new disciplines. We invest in your growth with language courses, e-learning platforms, and support for conferences and training.We’re Human FirstWe believe that great teams are built on trust, respect, and good humor. From game nights to casual drinks, quiz nights, and karaoke, we don’t just work together – we connect, play, and support each other like a true crew.Join Twin Harbour InteractiveWhere Strategy Meets Vision.is a global strategy game powerhouse, shaping the future of long-term multiplayer gaming. With offices in Hamburg and Malta, we design strategy games that bring people together – across borders and generations.Whether you’re an expert tactician or an imaginative world-builder, there’s a place here for you to grow, thrive, and leave your mark.We're on a mission to create unforgettable strategy experiences. If you're curious, collaborative, and driven by impact, we’d love to meet you.At Twin Harbour Interactive, you'll step into a creative, collaborative environment where your ideas help shape the future of long-term strategy gaming. With the agility of an indie team and the reach of a global studio, we value innovation, ownership, and bold thinking.We're a passionate, multicultural crew with a flat hierarchy and a deep love for smart game design. Whether you're coding, creating, or coordinating, you'll have the freedom to make an impact—and the support to keep growing.Expect meaningful challenges, curious minds, and a work setup that fits your needs. Our games are built using C#, JavaScript/HTML5, Java, and PHP—and always with players at the center.With studios in Hamburg’s iconic St. Pauli district and sunny San Ġiljan, Malta, you’ll enjoy inspiring views, an international vibe, and a team that loves what they do.