Senior Responsible Gaming Officer - GGL
- Saint Julian's, Malta Island
- €44,000 per year
- Permanent
- Full-time
Fostering a culture of compliance across the company, the company manages their operations based on mandatory requirements and standards to ensure a secure user experience.The salary offered is up to €44K, with typically working 2 days weekly from the office in St Julians, and 3 days remotely (you can work all days from the office, if you prefer).Role & Responsibilities
- Act as the primary contact for Responsible Gaming inquiries
- Manage Responsible Gaming cases and internal communication channels
- Monitor player activity and engage with players directly
- Communicate with players displaying potential risky behaviour
- Compile Responsible Gaming profiles for player accounts
- Follow up on player activities after Responsible Gaming interactions
- Develop and refine Responsible Gaming procedures
- Work closely with AML/Risk/Compliance team members
- Excellent communication skills in German, both written and spoken
- Fluent in English, both written and spoken
- Min 3 year of Responsible Gaming-issues for the German Market / GGL
- Completed extensive training in responsible gaming
- Up-to-date on the German regulated market
- Strong empathy and compassion for players
- Previous exposure to/interest collaborating with AML / risk
- Happy to work in a partly office-based role in Malta
- Salary €36-44K
- Flexible / Hybrid-Remote role, where you split your work between office and home, with turning up at the office twice per week is standard
- Excellent opportunity for professional growth!
- Please, not that the hiring manager is NOT German-speaking so you need to, please, apply with your extensive CV in English.
Registered office:
Centris Business Gateway II, Level 2G,
Triq is-Salib Ta' L-Imriehel, Zone 3
Central Business District
Birkirkara CBD 3020
MALTARecruitment Licence EA00340-2024 issued by the D.I.E.R. in Malta
Company Reg C93587