Icelandic Speaking Customer Agent For Online Streaming Service - Work In Greece
Mercier Consultancy View all jobs
- Malta Island
- €16,000-22,000 per year
- Permanent
- Full-time
- Provide outstanding customer support in Icelandic via phone, email, and chat.
- Assist customers with inquiries related to subscription plans, content access, and technical issues.
- Resolve customer complaints and problems effectively, striving for high satisfaction.
- Maintain accurate records of customer interactions in our CRM system.
- Collaborate with other teams to enhance service delivery and streamline processes.
- Stay updated on content offerings, platform features, and customer service best practices.
- Fluency in Icelandic (both spoken and written) is required; proficiency in English is a plus.
- Prior experience in customer service, especially in the streaming or entertainment industry, is advantageous.
- Excellent communication and interpersonal skills with a focus on customer care.
- Ability to multitask and manage time effectively in a dynamic work environment.
- Familiarity with streaming platforms and relevant technology is preferred.
- Proficiency in using computer applications and digital communication tools.
- A proactive attitude towards problem-solving and a commitment to customer satisfaction.
- Fully Paid Training
- Fully Paid Relocation Package
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...