Customer service agent - Dutch speaking

Betsson Group View all jobs

  • Saint Julian's, Malta Island
  • Permanent
  • Full-time
  • 2 days ago
Description: You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!We want you to excel in the followingHelp both Dutch and English speaking customers via e-mail, chat and telephoneWork together with your team to reach the best customer satisfaction (including other KPI's)Translate promotional texts and/or customer surveys in your local languageManage customer accountsFollow company policies and practices regarding player safety, protection, and responsible gamingRequirements: You're good at:Communication written and verbal in both Dutch and EnglishStrong Microsoft Office knowledgeBackground in customer service, this can be face to face, online or via phone callsMulti-tasking and time managementExtra AwesomePrevious iGaming experience
Offer: What we offer?Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices - including 1,500 at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.Good to knowStart date Every second week, training is providedSalary The salary consists of a base salary and a bonus scheme.Work hours As a customer service agent you work shiftsLocation Malta, St JuliansGenerous relocation package offered

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