Customer service agent - Greek speaking

Betsson Group View all jobs

  • Saint Julian's, Malta Island
  • Permanent
  • Full-time
  • 2 days ago
Description: You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home.We want you to excel in the followingHelp Greek and English-speaking customers via e-mail, chat, and telephoneWork together with your team to reach the best customer satisfaction (including other KPIs)Translate promotional texts and/or customer surveys in your local languageManage customer accountsFollow company policies and practices regarding player safety, protection, and responsible gamingWhat's in it for me?Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!Requirements: You're good atExcellent command of the Greek and English languages (written and verbal)Strong Microsoft Office knowledgeBackground in customer service, this can be face-to-face, online, or via phone callsMulti-tasking and time managementExtra AwesomeAdditional languages are considered a plus
Offer: Benefits:28 Vacation Days in 2025Relocation (including flights, bonus and accommodation)Hybrid ModelHealth & Life Insurance & Company Doctor€400 Wellness/ Travel Allowance€300 Working From Home AllowanceLunch Provided Monday-FridayCompany DiscountsCompany EventsGreat Atmosphere & Betsson ValuesGood to knowStart date Every second week, training is providedSalary The salary consists of a base salary and a bonus scheme.Work hours As a customer service agent you work shiftsLocation Malta, St JuliansGenerous relocation package offered

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