Partnership Team Manager

Swieqi, Malta Island
Permanent
Full-time

22 days ago

Job Description:Overview🌎Welcome to the Games Global world. We’re changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby📣 🇲🇹 We are currently looking for a Partnership Team Manager to join our Revenue team. Our Revenue team is a highly focused team driving revenue on the Games Global suite of products. The Partnership Team builds and maintains strong customer relationships, developing accounts across our wide portfolio of gaming operators. This is done through strategic partnership management, upselling products and maximising revenue from each customer for the business.As a Partnership Team Manager, you will be responsible for the generation of increased revenue across the company customer base. This includes maximizing revenues from existing customers. The role also exists to continually review business development opportunities and manage customers in the most effective way possible. The position requires an excellent understanding of the e-gaming industry, relevant markets, competitors and customers. Effective customer management experience (ideally gained within the gaming industry) and excellent team management capabilities are prerequisites for the role.ResponsibilitiesKEY RESPONSIBILITIES AND DELIVERABLES

Lead a small team of SPMs / PMs to achieve and exceed revenue target delivery, sharing knowledge and developing operational plans to support and track these targets
Managing a small number of tier one operators, increasing revenue within the portfolio and maintaining strong relationships
Accountable for team performance as well as delivering and exceeding personal targets
Monitor target progress, evaluate gaps, put strategies in place to ensure deadlines are met and keep internal stakeholders updated
Promotes and champions company values across all departments that the role interacts with
Solid understanding of commercial implications when entering into, sometimes complex, negotiations and the ability to execute them without support
Supports team with negotiations and ROI
ROI positive, with a deep understanding of our customers businesses and industry as a whole
Establishes operational plans and delegates to the team with overall management of day-to-day operations
Define strategic levers at operator level, market and group level
Support the team to identify and prioritise strategic levers
Provide support to HoP through management of assigned projects, team training, and ensuring team targets align with strategic direction
Track and feedback on strategy progress to HoP
Educate internal stakeholders on product development direction
Maintain and build strong relationships with key contacts, including tier 1 customers and exec level contacts
Develop relationships across operator functions such as marketing and product teams
Hold strategic meetings with operators to review and update on project delivery
Responsible for completing team performance reviews, providing support to the team and assisting with team development

QualificationsSKILLS COMPLEXITY AND CREATIVITY

Experience in the igaming industry is required.
Partnership team management experience with igaming provider side is highly advantageous.
Strong critical thinking with the ability to formulate action plans to mitigate risk/issues
Demonstrate a clear knowledge of how to generate results in a complex commercial environment.
Experience of upselling and revenue generation.
Ability to manage and develop a target driven, high performing team
Ability to drive and deliver results in a fast paced environment
Strong negotiation skills
Excellent customer management skills.
Ability to think strategically particularly with regards to problem solving / issue management.

Games Global Operations

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