Deputy Head

Malta Financial Services Authority View all jobs

  • Malta Island
  • Permanent
  • Full-time
  • 28 days ago
About the DepartmentThe People and Culture function provides the human capital necessary for the fulfilment of MFSA’s mandate, encompassing recruitment, retention, employee experience, and learning and development. Operating through an HR Business Partner model, the function supports organisational effectiveness by aligning people strategies with business priorities, fostering a high-performance culture, and enabling sustainable growth and transformation. By placing employees at the centre of the Authority’s mission, People and Culture drives initiatives that strengthen capability, engagement, and organisational resilience.About the RoleThe Deputy Head of People and Culture will support the Head in leading and implementing MFSA’s people strategy, with a strong focus on operational excellence, people development, and cultural alignment. The role will act as second-in-command within the function, ensuring business continuity and supporting strategic initiatives across the employee lifecycle. The Deputy Head will be responsible for the People and Culture team’s day-to-day operations, annual workplan, and deputise for the Head as required.Key Responsibilities:
  • Support the Head of People and Culture in executing MFSA’s people strategy and in managing the delivery of strategic and operational HR objectives.
  • Deputise for the Head of People and Culture in internal and external meetings and during periods of absence, ensuring continuity of leadership and decision-making.
  • Lead and manage annual workplan and take full accountability for deliverables.
  • Monitor the implementation of key HR programmes and initiatives, identifying risks, resolving issues, and reporting progress to the Head.
  • Lead people analytics efforts, using data to drive decision-making and enhance HR services.
  • Work closely with stakeholders to align HR solutions with organisational needs, acting as a key point of contact for HR-related advice and guidance.
  • Oversee or coordinate disciplinary, grievance, and case management processes, ensuring fair and consistent outcomes in line with MFSA policies.
  • Assist in designing and delivering employee development programmes with the FSA, in alignment with capability frameworks and organisational goals.
  • Contribute to the development, implementation, and continuous improvement of policies, procedures and systems within People and Culture.
  • Build strong working relationships across the organisation to foster a culture of collaboration, inclusion, and high performance.
Handle any other duties as assigned by the Head of People and Culture and/or as may be required by the MFSA from time to time based on the exigencies of the Authority.About you
  • Qualification at MQF Level 6 or equivalent qualification in: Human Resources, Psychology, Business Administration, Management or in a relevant field. Professional certifications in the field are advantageous.
  • A minimum of 6 years prior HR experience in a senior level, preferably within the financial services sector or related fields.
  • If you do not have the necessary academic qualifications and minimum years’ experience but you have at least ten (10) years of relevant senior experience, we would still be interested in speaking with you.
  • Strong knowledge of global HR best practices, employment law, and occupational health and safety regulations.
  • Experience in developing and implementing people strategies in complex organisations.
  • Ability to build strong relationships across all levels of the organization and work collaboratively with diverse teams.
  • Proven ability to lead and inspire teams, manage change, and drive organisational culture.
  • Analytical, data-driven, and able to solve problems proactively.
  • High level of integrity, discretion, and commitment to ethical practices.
Skills and Competencies:
  • Strategic thinking and problem-solving
  • Leadership and team development
  • Emotional intelligence and coaching capability
  • Change management and adaptability
  • Stakeholder engagement
  • Policy development and implementation
  • Data analysis and reporting
Other Important InformationThe MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.gov.mt under MQRIC heading.The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt. Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination.Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.Public Call Permit: 23/2026

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