IT Operations Manager

Malta Island
Permanent
Full-time

16 hours ago

I'm currently recruiting for a hands-on IT leader who is passionate about ensuring seamless IT operations and driving technical excellence. My client is looking for a proactive and technically skilled IT Operations Manager to join their dynamic and fast-paced IT team.This is a pivotal role that involves overseeing the reliability, performance, and security of critical IT systems, while leading and developing a team of experienced IT professionals.Responsibilities

Lead & Manage: Oversee daily IT operations, ensuring smooth, secure, and efficient performance across all systems.
Team Development: Mentor and support IT staff, encouraging a culture of learning, collaboration, and technical excellence.
Technical Oversight: Manage and maintain networking (Cisco), Linux systems (RedHat, Ubuntu), and Microsoft environments (Windows Server, Active Directory, Exchange, Azure).
System Monitoring & Troubleshooting: Proactively manage system performance, identifying and resolving issues before they impact users.
Policy & Procedure Development: Establish and enforce IT operational standards and best practices.
Cross-Functional Collaboration: Partner with internal teams to ensure IT initiatives align with business objectives.
Incident Management: Lead incident and problem resolution efforts to minimize downtime and maintain service continuity.
Infrastructure Scaling: Oversee infrastructure upgrades, expansions, and ongoing maintenance.

Requirements

In-depth knowledge of networking (Cisco), Linux environments (RedHat, Ubuntu), and Microsoft systems (Windows Server, Active Directory, Exchange, Azure).
Hands-on experience with virtualization (VMware) and cloud services (AWS, Azure, or GCP).
A proactive and structured approach to diagnosing and resolving complex technical issues.
Ability to clearly communicate technical information to both technical and non-technical audiences.
Strong interpersonal skills, with the ability to manage conflicts, foster collaboration, and drive results.

Education and Experience

5+ years of experience in IT operations, with at least 2 years in a supervisory or management capacity.

Benefits

Health insurance
Hybrid working
Parking
Home & mobile allowance

Job Reference: XE253CategoryTechnical InfrastructureJob typeFull TimeEmployment levelMiddle ManagementWork LocationHybridEmployer industryTelecommunicationsLanguagesEnglish

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