
San Antonio - Night Manager
- Qawra, Malta Island
- Permanent
- Full-time
- 🏥 Private health insurance
- 💳 Exclusive discount card across our restaurants, outlets, and partner brands (Hard Rock, Starbucks, and more)
- 🚀 Training & development opportunities to grow your career
- 🎉 Team events & employee recognition initiatives
- 🔄 Internal mobility across our hotels, restaurants, and retail concepts
- Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
- Supervise cash closure of all hotel outlets.
- Process night audit.
- Liaise with the relevant department for late arrival meals and early breakfast.
- Attend to guest complaints.
- Communicate No-Shows with the reservations department.
- Night Manager’s report handover.
- Follow and adhere to all Health and Safety precautions.
- Previous experience in a similar position will be considered an asset.
- Should show initiative, problem-solving, staff training, team leading.
- Passion and experience in customer service.
- Fluent in English and any other European Language, preferably German, French or Polish
- Eye for detail and a positive working attitude.
- Strong organizational and follow-up skills.
- Time-management skills.
- Experience with the Room Master system will be considered an asset; however, training is provided.