RESERVATIONS EXECUTIVE (GOZO)

Għajnsielem, Gozo
€1,400-1,600 per month
Permanent
Full-time

1 hour ago

FULL TIME
GHAJNSIELEM, MALTA
SHIFT
04 October 2025
Ref: 423026

The Reservations Executive will be responsible for handling reservation inquiries, providing excellent customer service, ensuring customer satisfaction, and managing booking systems.Knowledge and Skills Required:- Excellent Communication and Customer Service skills Experience in handling Reservations and ensuring Customer Satisfaction Sales skills to help optimize room occupancy and revenue Strong interpersonal and organizational skills Ability to work independently and in a team environment Proficiency with reservation booking systems and Microsoft Office suite Hotel or hospitality experience is a plus Fluency in English; additional languages are a plusProfilesIf multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.PROFILE 1LanguageReadingSpeakingUnderstandingWritingENGLISHISCED Level: Post-secondary non-tertiary education - Level (4)Competencies

Put telephone calls through to clients
Register reservations and allocate occupation of rooms, apartments, bungalows...
Collect clients' remarks on quality of reception, equipment, personnel
Inform customer about organization services and reservation procedure
Register follow-up data of activities (reservation/cancellation/sales...). Draft daily statistics reports (occupancy/average price...)
Answer customers' questions during their stay
Welcome customers on their arrival. Deal with administrative formalities of their stay

Past ExperienceOccupationExperience(months)RECEPTIONIST, HOTEL24Driving LicencesNo Driving Licenses required for this vacancyApplyPlease be aware that you will be submitting the Application as and that your CV will be part of your application. For additional information, use the message box below.Message to employerYou must complete the account profile creation to be able to apply for a course.

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