E-Com Operations Manager

Birkirkara, Malta Island
Permanent
Full-time

24 days ago

About the job E-Com Operations ManagerManpower Malta is seeking to recruit an E-Commerce Operations Manager to join our client's team. This role is ideal for a results-driven professional with strong experience in managing e-commerce platforms and optimizing operational performance. The selected candidate will take full ownership of end-to-end e-commerce operations, ensuring efficiency across order fulfillment, inventory management, logistics, and customer experience.The E-Commerce Operations Manager will play a key role in improving platform performance, enhancing customer journeys, and driving business growth through data-driven decisions. This position also involves close collaboration with cross-functional teams to ensure seamless execution of e-commerce strategies and continuous process improvements.Responsibilities:

Manage and optimize end-to-end e-commerce operations, including order processing, logistics, and customer service
Oversee platform performance, focusing on UX/UI improvements and conversion rate optimization
Monitor inventory levels and coordinate with supply chain teams to ensure product availability
Analyze performance metrics and generate reports with actionable insights
Lead cross-functional collaboration to improve workflows and overall operational efficiency

Key Requirements:

Minimum 3 years of experience in e-commerce operations, ideally within fashion retail
Proficiency in platforms such as Shopify and experience with ERP systems
Strong analytical skills with a data-driven mindset
Excellent organizational and leadership abilities
Solid understanding of supply chain, logistics, and customer service operations

Manpower

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