German-Speaking Customer support agent role

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  • Lija, Malta Island
  • €26,400 per year
  • Permanent
  • Full-time
  • 23 days ago
  • Apply easily
German-Speaking Customer support agent role
Salary: €26,400 (Increasing to €27,400 after one year)
Location: Lija, MaltaThe Role
Our client is a global iGaming company looking for a fluent German speaking Customer support agent to join their fast-paced operations team.What You’ll Do
  • Investigate: Research deposits, transactions, and account documents.
  • Resolve: Manage request queues and solve problems for customers.
  • Collaborate: Contact other departments to get issues fixed quickly.
  • Learn: Become an expert on the company’s products and processes.
What You Need
  • Fluent German (written and spoken).
  • 1+ year of work experience.
  • Good Tech Skills: Comfortable with internet software and multitasking.
  • Flexibility: Able to work a rotating shift pattern (7 days a week).
What’s Offered
  • €26400 p/a (€1000 pay rise after 12 months.
  • Hybrid Working + "Work From Anywhere" for part of the year.
  • Full Benefits: Health insurance, gym allowance, and regular team events.
  • Relocation package available (reimbursement for the cost of a flight to Malta + up to 2 weeks accommodation)

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