Fraud Operations Manager

• Develop and implement fraud prevention and detection strategies that minimise the risk of fraud and protect the company's assets
• Monitor and analyse fraud trends and patterns to identify potential threats and vulnerabilities
• Conduct regular fraud risk assessments and develop and implement risk mitigation plans
• Ensure that fraud detection and prevention systems are in place and effective, and that they comply with industry best practices and regulatory requirements
• Manage Chargeback processes ensuring quick intervention to protect the business, and report on this on a regular basis to the Management team
• Lead a team of fraud analysts and investigators, providing guidance, support, and training as needed
• Collaborate with other departments, including IT, Finance, and Legal, Compliance and AML to ensure that fraud prevention and detection efforts are integrated across the organisation
• Manage relationships with external partners, including law enforcement agencies and fraud prevention vendors
• Develop and maintain effective fraud reporting and investigation processes, ensuring that all incidents are properly documented and resolved
• Keep up-to-date with emerging fraud threats and technologies, and recommend and implement new fraud prevention and detection measures as needed
• Experience working with fraud prevention tools, such as SEON, or similar systems. This would include building rules to mitigate risk and using the reporting suite
• Help, assist and participate in the completion of the ISO27001 or other Information Security Standards implementation and future ongoing recertifications.
• Other Ad-hoc duties

• Have 2 years of leadership experience in fraud prevention and detection in the iGaming business
• Portray strong leadership skills and proven abilities in managing a team
• Strong understanding and experienced in fraud detection and prevention methodologies, including data analysis, risk assessment, and fraud prevention tools and technologies
• Excellent communication and proven ability to collaborate with other departments
• Strong analytical and problem-solving skills, with the ability to identify patterns and trends
• Experience working with regulatory agencies and law enforcement on fraud investigations
• Familiarity with industry regulations and compliance requirements, including AML, and KYC
• Ability to manage multiple projects and priorities in a fast-paced environment

• Competitive salary + bonus scheme

• Hybrid working model with flexibility between home and office
• One-time bonus to help you set up your home workspace (we are truly hybrid)
• Work remotely for up to 40 days per year from anywhere in the world
• Private health insurance and a flexible wellbeing allowance for initiatives that support your wellbeing.
• Complimentary breakfast and lunch on select days, as well as great in-office events happening throughout the week.
• Fun quarterly team events and social gatherings

ComeOn Group