Fraud Team Leader
ComeOn Group View all jobs
- Saint Julian's, Malta Island
- Permanent
- Full-time
- Develop and implement fraud prevention and detection strategies that minimise the risk of fraud and protect the company's assets
- Monitor and analyse fraud trends and patterns to identify potential threats and vulnerabilities
- Conduct regular fraud risk assessments and develop and implement risk mitigation plans
- Develop and coach a team of Fraud and Chargeback Analysts, ensuring regular coaching and feedback is being provided, and ongoing learning and growth opportunities are being prioritised.
- Monitor fraud detection and prevention systems for effectiveness and flag potential issues related to industry best practices and regulatory requirements to the Operations Manager.
- Execute Chargeback processes, ensuring quick intervention to protect the business, and assist in compiling regular reports on chargeback activity.
- Support coordination efforts with internal departments, including IT, Finance, Legal, Compliance, and AML, to ensure integrated fraud prevention and detection.
- Assist in documenting and coordinating interactions with external partners, including law enforcement and fraud prevention vendors.
- Conduct initial investigations of fraud incidents, ensuring all incidents are properly documented, reported, and resolved according to established processes.
- Research and stay current on emerging fraud threats and technologies, and provide suggestions for new prevention and detection measures.
- Operate fraud prevention tools, such as SEON or similar systems, including executing checks, utilizing the reporting suite, and assisting in rule configuration.
- Assist and participate in tasks related to the completion of the ISO27001 or other Information Security Standards implementation and future ongoing recertifications.
- Other Ad-hoc duties.
- Have 1 year of experience in fraud prevention and detection in the iGaming business
- Portray strong leadership skills and proven abilities in managing a team
- Strong understanding and experienced in fraud detection and prevention methodologies, including data analysis, risk assessment, and fraud prevention tools and technologies
- Excellent communication and proven ability to collaborate with other departments
- Strong analytical and problem-solving skills, with the ability to identify patterns and trends
- Experience working with regulatory agencies and law enforcement on fraud investigations
- Familiarity with industry regulations and compliance requirements, including AML, and KYC
- Ability to manage multiple projects and priorities in a fast-paced environment
- Competitive salary + bonus scheme
- Hybrid working model with flexibility between home and office
- One-time bonus to help you set up your home workspace (we are truly hybrid)
- Work remotely for up to 40 days per year from anywhere in the world
- Private health insurance and a flexible wellbeing allowance for initiatives that support your wellbeing.
- Complimentary breakfast and lunch on select days, as well as great in-office events happening throughout the week.
- Fun quarterly team events and social gatherings