Business Analyst
GRS Recruitment View all jobs
- Floriana, Malta Island
- Permanent
- Full-time
- Work closely with stakeholders (management, users, clients) to gather, define, and document business requirements.
- Conduct interviews and workshops to capture business processes, workflows, and understand problematic areas.
- Define clear and actionable user stories, use cases, and functional specifications.
- Analyse existing business processes to identify inefficiencies and recommend improvements as per current system operational functions
- Recommend business process changes to optimize efficiency, reduce costs, and improve overall performance.
- Collect, analyse, and interpret business data to support decision-making and process optimization.
- Work with technical teams to design technical solutions that meet business requirements and that the proposed solutions are aligned with organisational goals and core system operations.
- Collaborate with developers and other team members to ensure a smooth implementation of solutions.
- Act as the main point of contact between business stakeholders and technical teams.
- Communicate project progress, risks, and issues to stakeholders and leadership.
- Manage stakeholder expectations and ensure their needs are addressed throughout the project lifecycle.
- Support project managers in defining project scope, goals, and timelines.
- Participate in user acceptance testing (UAT) to ensure that the delivered solution meets business requirements and is of the expected quality.
- Provide training to end-users on new processes.
- Assist in change management reviews, ensuring smooth transitions and adoption of new processes.
- Proven experience as a Business Analyst or similar role in business analysis, data analysis, or process improvement.
- Experience with tools such as Microsoft Excel, Visio, or similar business analysis and reporting tools.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Strong negotiation skills for prioritisation of requirements.
- Experience with business process modelling and requirements documentation.
- Knowledge of Agile, Scrum, or other project management methodologies.
- Knowledge in data analysis, reporting, and data visualization tools.
- Ability to work independently as well as part of a cross-functional team.
- Knowledge of SQL.
- Experience working in Agile environments.
- Understanding of software development lifecycle (SDLC).
- Strong organizational and management skills.