Field Service Technician

TrioMed Limited

Malta Island
Permanent
Full-time

3 days ago

Exciting Career Opportunity in Healthcare as a Field Service TechnicianAs part of its ongoing commitment to driving growth and enhancing operational excellence, TrioMed is looking for a Field Service Technician.Job Summary:This role involves installing and commissioning equipment as per manufacturer guidelines, providing preventive maintenance, and conducting routine inspections to ensure proper functionality. The Field Service Technician will also be responsible for troubleshooting and repairing issues, assisting clients with fault-finding and problem-solving, and offering technical support and training to end-users.Key Responsibilities:

To install and commission new equipment and modalities, as per manufacturer's recommendations.
To provide preventive maintenance and service support on equipment and modalities assigned.
Perform routine inspections to ensure equipment and modalities are functioning correctly.
Collaborate with Field Support Team Leader and Operations team to solve complex issues.
Troubleshoot and repair any issues that arise with equipment and/or systems.
Provide technical support and training to clients or end-users as required.
Maintain inventory of tools, parts, and equipment, ensuring all are properly stocked for fieldwork.
Ensure that all work is completed within established timelines and meets quality standards.
To assist clients and end users in fault finding and problem solving as required.
Respond to after hour calls during stand-by hours in accordance with the Company's On-Call Schedule which includes the task of responding to urgent after hour requests from the Company's clients.
When required, attend to any maintenance requests from clients during the allocated times as established under the Company's On-Call Schedule and during which the Employee is on standby.
Any other task as assigned by the Field Support Team Leader.

The Ideal Candidate Will Have:

Have a minimum MQF Level 5 - BTEC Extended Diploma in Electronics/Electrical Engineering (or similar qualifications in relevant fields).
Be able to identify (fault-finding) and solve complex technical problems.
Be familiar with IT concepts and applications.
Have a valid Driver's License.
Previous experience in a similar position will be considered an asset.
Motivated and goal-oriented mindset.
Have strong interpersonal and customer service skills.
Be willing to periodically attend online training modules and occasionally participate in training sessions abroad, to ensure up-to-date knowledge of the equipment and modalities as specified by the manufacturer.
Be able to manage one's time and workload efficiently, work on own initiative, whilst at the same time have the ability to work in synergy within a team.
Have a positive (can-do) attitude and be a good team player.

What We Offer:

Competitive salary package.
Exclusive employee discounts on the group’s brands of products.
Comprehensive health insurance.
Learning and Development opportunities.
A welcoming culture that will make you feel at home.

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