Motor Claims Handler

• Deliver all specific objectives as assigned upon appointment.
• Effectively handle all claims which are part of the job holder’s file allocation in accordance with group SLAs. • Gather and process information, as directed, to support the effective assessment of more complex cases.
• Handle a portfolio of recovery files.
• Adhere to the Argus Insurance Complaint Management process.
• Perform any other duties assigned by Senior Management or the Core team.
• Deliver a customer centric claims proposition that will enhance the Argus Insurance brand/reputation.
• Refer claims, which fall outside of personal authority levels to appropriate referral point.
• Maintain and develop personal knowledge and skills through continued professional development as well as ongoing at desk training, ensuring that this is recorded in line with Training and Competency requirements.
• Provide excellent customer service.

• Relevant experience (1-2yrs) in general insurance Motor operations is preferred.
• Proficiency in MS Office systems required.
• Excellent verbal and written communication skills are essential.
• Ability to interact effectively with team members and clients.
• Professional insurance training and/or relevant degree is considered advantageous.

• Annual performance bonus
• Life insurance (2x annual salary)
• International health insurance
• Summer hours and hybrid working (according to company necessities)
• Yearly eye screening
• Parking (after 6 months' probation)
• Payment of professional membership fees (e.g., CII)
• Education awards for professional qualifications
• Sponsorship for job-related training
• 40% discount on personal insurance policies (after 6 months' probation)
• Employee Assistance Programme (confidential support service)

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