Non-Motor Claims Handler

• Register and assess new claims in accordance with policy coverage.
• Manage claims related to Household and Private Marine lines.
• Maintain accurate and thorough claims documentation and records.
• Establish and maintain effective communication with brokers, clients, and external stakeholders.
• Investigate and assess potential fraudulent claims.
• Facilitate prompt and accurate processing of claim payments within delegated authority limits.
• Conduct proactive claims reviews to ensure efficient case management.
• Support ongoing claims process improvements and optimization initiatives.
• Assist team members by handling delegated tasks as required.
• Evaluate claims within the framework of policy terms and company guidelines.

• Minimum of 1 year experience in handling insurance.
• High level of accuracy and attention to detail in claims handling.
• Proficiency in MS Office systems required.
• Excellent customer service and professional communication skills.
• Effective multitasking ability, ensuring the efficient management of multiple claims.
• Strong team collaboration skills with a proactive problem-solving approach.
• Good understanding of cost control measures and adherence to delegated settlement authorities.

• Annual performance bonus
• Life insurance (2x annual salary)
• International health insurance
• Summer hours and hybrid working (according to company necessities)
• Yearly eye screening
• Parking (after 6 months' probation)
• Payment of professional membership fees (e.g., CII)
• Education awards for professional qualifications
• Sponsorship for job-related training
• 40% discount on personal insurance policies (after 6 months' probation)
• Employee Assistance Program (confidential support service)

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