Payments and Risk Analyst
- Pietà, Malta Island
- Permanent
- Full-time
The Risk & Payments Analyst’s role is to protect corporate assets by identifying fraudulent behaviour conducted by existing or new application players that attempt to defraud Immense Group by identity theft or bonus abuse with the intention of exploiting temporary application weaknesses/bugs or more elaborated cheating/collusion activities.
- Perform risk assessment of players and perform EDD when appropriate
- Evaluate, review and approve KYC documents and use your expertise to establish affordability and legal funding when handling documents such as source of wealth and/or source of funds to mitigate AML risks or proceeds of crime
- Ensure that all tasks performed are in line with the set processes and procedures
- Liaise with 3rd party Payment/fraud providers for enhanced investigations or resolutions
- Reviewing daily AML user risk score reports
- Evaluate and identify suspicious behaviour as well as independently report Suspicious Transaction Reports (SAR) to the MLRO and deputy
- Conduct enhanced ongoing monitoring and compiling of additional due diligence where this may be needed
- Analyse and handle chargeback disputes
- Compile and handle daily reports & account reviews, under the supervision of the Payments and Risk Team Leader
- Actively participate in improving internal procedures and processes linked to Risk, Fraud, Payments and AML
- Analyse and process payments accurately and in a timely manner via different payment methods offered
- Investigate and resolve issues related to money transfers, including reconciliation of transactions, missing deposits and missing withdrawals
- Assist Customer Support with escalated queries related to Risk and Payment
- Positive can-do attitude and a flexible approach willing to work on shifts!
- Knowledge of online payments, gaming accounts, banking and payments processing will be considered a great asset
- Have previous experience in customer risk assessments, EDD and AML rules, regulations within the gaming industry
- Enjoy learning and have a genuine interest in iGaming and slot machine games
- An excellent team player, able to empathise and engage with people but can also work on own initiative
- Understanding of related legislation and regulations in fraud and risk mitigation
- Private health insurance – because your wellbeing matters to us
- Wellness allowance – up to €300 per year
- Fresh and healthy Breakfast & Lunch
- Birthday leave – as we want you to celebrate your day
- Performance bonus - based on your individual performance
- Company and team-building
- Relocation package to Malta, including flight and two weeks of accommodation