Customer Care & Office Administrator

Msida, Malta Island
Permanent
Full-time

2 days ago

About the job Customer Care & Office AdministratorManpower Malta is seeking to recruit a Customer Care & Office Administrator to join our client's team. This role combines customer service and administrative responsibilities, ensuring smooth daily operations and high levels of customer satisfaction. The selected candidate will act as a key point of contact for customers while supporting internal coordination between technical teams and office functions. This is an ideal opportunity for someone who is organized, customer-focused, and able to manage multiple tasks efficiently in a dynamic environment.Responsibilities:

Manage customer inquiries, provide updates, and resolve issues ensuring high satisfaction
Coordinate with technicians and support scheduling of maintenance and service activities
Monitor inventory of spare parts and ensure availability for operations
Handle administrative tasks including quotations, invoices, and service documentation
Support financial processes such as payment follow-ups, petty cash, and record keeping

Key Requirements:

1-3 years' experience in customer service or office administration
Proficiency in Microsoft Office and CRM or similar systems
Strong communication and problem-solving skills
Good organizational and time management abilities
Basic knowledge of administrative and financial processes

Job Info:

Type of Contract: Indefinite | Fulltime
Salary: Depending on experience
Benefits:

Health insurance upon engagement
Cloudigo voucher
Work Setting: Hybrid
Working Days: Monday to Friday
Working Hours: 8:00 AM to 4:30 PM
Candidate location: Must be already living in Malta

Manpower

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