Customer Care OpportunityAre you someone who genuinely enjoys helping people and creating great experiences? Do you thrive on communication, problem-solving, and making a difference every day? If so, this could be the perfect opportunity for you. We’re looking for a Customer Support Agent who brings energy, empathy, and professionalism to every interaction.What You’ll Be Doing:· Deliver a friendly, professional, and empathetic experience across multiple channels — face-to-face, phone, email, social media, and live chat· Handle customer queries efficiently and turn challenges into positive outcomes· Coordinate vehicle maintenance appointments and work closely with our workshop team· Collaborate with colleagues to find smart, customer-focused solutions· Play a key role in ensuring a smooth and satisfying customer journeyRequirements:· Minimum O-Level standard of education.· Fluency in Maltese and English.· Based in Malta or within the EU.· Proficiency with computer systems, with prior experience in customer support being advantageous.· Knowledge of modern vehicle technology is an asset.What We Offer:· Competitive salary package· Health and Life Insurance.· Employee referral program.· Exclusive staff discounts.· Ongoing training and career growth opportunities.Working Conditions:· Office-based roleWhy Join Us:· Work with leading automotive brands including Mercedes-Benz, smart, Fuso, Renault and Dacia· Be part of a modern, forward-thinking organisation with strong growth ambitions· Gain exposure to a dynamic after sales and customer experience environmentIf you’re a dedicated customer care professional ready to contribute to a supportive and solutions-driven team, we’d love to hear from you.
