Our client is seeking a highly strategic and data-driven Head of Casino to lead the overall casino product, commercial strategy, and performance across multiple brands and markets.This leadership role sits at the intersection of CRM, Product, BI, and Vendor Management, with full ownership of casino P&L performance. The successful candidate will drive GGR growth, optimize margins, oversee supplier strategy, and ensure a best-in-class player experience.Key ResponsibilitiesCasino Strategy & Product LeadershipDefine and execute the overall casino strategy across all brands and marketsOwn the casino roadmap, aligning product, content, and promotional strategy with business objectivesOversee game portfolio performance, lobby experience, and player lifecycle optimizationCollaborate with Product and Tech teams to implement AI-driven personalization, recommendation engines, and performance modelsEnsure alignment between acquisition, retention, and monetization strategiesGame Portfolio & Lobby StrategyOwn and evolve the global game positioning strategy (Top Games, Trending, New Releases, GEO-specific placements)Optimize game ordering and visibility based on performance, player behavior, and market trendsEstablish frameworks for managing high-risk or bonus-abusive games, including restrictions and monitoringAlign lobby structure with CRM campaigns, acquisition funnels, and retention mechanicsVendor Strategy & Relationship ManagementLead strategic relationships with all game providers and aggregatorsDefine and execute supplier strategy, including portfolio diversification and provider prioritizationConduct executive-level performance reviews with key vendorsNegotiate commercial agreements, including revenue share, exclusivity, and strategic partnershipsSecure high-value promotions, tournaments, and bespoke commercial opportunitiesPromotions & Campaign OversightOversee promotional strategy in collaboration with CRM teamsEnsure vendor-funded campaigns are maximized and aligned with commercial objectivesValidate promotional mechanics against profitability and projected upliftReview post-campaign performance, ensuring clear ROI and continuous optimizationCommercial Performance & OptimizationOwn key casino KPIs including GGR, Hold, Bonus Cost, and Net RevenueMonitor performance across GEOs, providers, and player segmentsDefine strategies to manage bonus exposure, RTP impact, and provider concentration riskImplement controls such as exposure caps, wagering restrictions, and content optimization strategiesIdentify underperforming areas and drive structured improvement plansContracts & Commercial GovernanceOversee all commercial agreements, including revenue share structures, minimum guarantees, and fee modelsProvide strategic input into contract negotiations and approvalsEnsure full visibility and control over supplier costs, commitments, and commercial performancePartner with Legal and Finance on contract structuring and risk managementRequired Experience5+ years’ experience in iGaming, with significant exposure to casino operations and commercial strategyProven experience in a senior or leadership role within casino/product/commercial functionsDeep understanding of slot mechanics, live casino economics, RTP models, and bonus abuse patternsStrong track record of negotiating with Tier 1 providersAdvanced proficiency in Excel and Business Intelligence toolsStrong commercial acumen with a strategic, data-driven mindsetProven ability to influence senior stakeholders and challenge both internal and external partnersNice to HaveExperience working with aggregators (e.g., Hub88, EveryMatrix)Familiarity with CRM platforms (e.g., Smartico, Optimove)Exposure to risk, fraud, and compliance considerations within casino strategyExperience managing multi-GEO operations (LATAM / Africa / Asia)ProfileStrategic and commercially driven leaderHighly analytical and KPI-focusedStrong cross-functional communicator and decision-makerCapable of balancing growth, player experience, and profitabilityComfortable operating in a fast-paced, performance-driven environmentAs iGaming recruitment specialists, at iTalent PLUS, we take pride in our role as matchmakers between exceptional talent and forward-thinking employers. From tackling personal decisions to reaching important milestones, our job is to guide you on the path of success. We are fueled by our commitment to excellence and go the extra mile to make sure our clients are fully satisfied with our work.
