Senior Key Account Manager (German Speaking)

Talentuch View all jobs

  • Malta Island
  • Permanent
  • Full-time
  • 5 hours ago
About the CompanyOur Client is your go-to iGaming service provider. They're here to empower iGaming operators, allowing them to thrive in such a volatile industry. Their years of expertise, cutting-edge technology, and passion for delivering extraordinary player experiences make them the right choice for any company looking to elevate their success. They offer a range of iGaming offerings such as; Gaming Services, Casino Marketing, Sportsbook Marketing and Operations, Creative, Data and B.I, Operations (CS, RPF, KYC), VIP Management, Acquisition, Social Media, Content, Product, Legal and Compliance.The RoleWe are looking for a Senior Key Account Manager (German speaking) to join our growing team and take full ownership of a portfolio of high value accounts. This role is heavily revenue driven, focused on maximising player lifetime value through strategic account management, upselling, retention and reactivation initiatives.Key Responsibilities
  • Own the performance of a portfolio of high value key accounts, with clear revenue, retention and growth targets.
  • Drive net revenue growth through proactive upselling, cross-selling and reactivation strategies.
  • Build strong, long-term relationships with key accounts, positioning yourself as the primary and trusted point of contact.
  • Monitor account activity and KPIs daily to identify immediate sales opportunities and revenue risks.
  • Design and execute individual account growth plans based on value, behaviour and lifecycle stage.
  • Deliver a proactive, high-touch sales approach via phone, email and messaging platforms.
  • Analyse performance data to identify trends, optimise account strategies and maximise lifetime value.
  • Coordinate with main stakeholder teams to ensure offers and incentives are commercially effective and compliant.
  • Plan, negotiate and execute tailored offers, incentives, and bonuses aligned with revenue goals.
  • Provide actionable commercial insights and feedback to senior stakeholders to support revenue optimisation and VIP strategy development.
  • Contribute to forecasting, performance reviews, and continuous optimisation of key account sales processes.
Requirements
  • 2+ years of experience in a sales-driven Key Account Management, VIP Management, or similar commercial role, ideally within iGaming or a high value digital environment.
  • Proven ability to consistently hit or exceed revenue and retention targets.
  • Strong sales mindset with excellent negotiation, persuasion and closing skills.
  • Deep understanding of customer behaviour, monetisation strategies and lifecycle value.
  • Highly analytical and data driven, comfortable working with KPIs, dashboards and performance metrics.
  • Excellent communication and relationship building skills: confident, persuasive, and professional.
  • Ability to work autonomously, manage complex portfolios, and prioritise revenue impact.
  • Fluent in German and English (spoken and written).
You receive:
  • Attractive remuneration package
  • Health insurance cover from the first day of work
  • Wellness benefit (after probation)
  • Optician/Spectacle and Blue Lens Benefit (after probation)
  • Breakfast/lunch all week
  • Monthly snacks allowance
  • Training support
  • Modern office facilities
  • Dog-friendly workplace
  • Exciting Company Events
  • Monthly Beer Fridays
  • Eur1,000 Refer a friend bonus
  • Relocation package (if required)
  • One day birthday holiday

Talentuch

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