Assistant Conference and Events Operations Manager

Saint Julian's, Malta Island
Permanent
Full-time

14 days ago

Hilton Malta is recruiting for an Assistant Conference and Events Operations Manager to form part of the Food and Drink Banqueting team on a Full-Time Basis.The selected candidate will be responsible for managing all conferences and events in the hotel, delivering an excellent guest experience.Responsibilities:

Manage all Banquets/Events
Work on innovative ways to increase revenue ad improve the guests’ experience
Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
Contributing towards ideas and innovation to the whole F&B department and the hotel in general
Managing labour efficiencies, working together with the rest of the F&B team in creating cross-outlet synergy to capitalise on resources
Manage team members’ performance issues in compliance with Hilton policies and procedures
Recruit the banqueting team and ensure training and communication meetings are carried out on an ongoing basis
Managing the team members within the department and providing coaching, guidance, and support for the provision of a superior service
Develop and follow all Hilton policies, brand and quality standards, and operating procedures.

Requirements:

Experience in a managerial position ideally within a hotel environment
Strong knowledge of the hotel
Excellent leadership, interpersonal and communication skills
A warm personality, attention to detail, and smart appearance
A creative, driven, and proactive attitude
An ability to keep the team engaged and create a wonderful guest experience
Accountable and resilient
Ability to work in a fast-paced environment
Passionate about delivering the highest levels of customer service.

Having been awarded the 'Great Place to Work' certification, join the team you can trust to develop your career. Interested candidates should send their CV and covering letter by email to, . All applications will be acknowledged and treated in strict confidence.What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton

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