Technical Operations Manager - Junior

Malta
Permanent
Full-time

8 hours ago

Overview:SOFTSWISS continues to expand the team and is looking for the Technical Operations Manager. We need a true, experienced and accomplished professional who shares our culture and values.Key responsibilities:

Handling technical operations requests from first line support about transactions issues and Payment Methods work
Roll out a customization of new Clients Customization Payment Methods on the Client's website
Technical troubleshooting about transactions and Payment Methods
Maintaining the efficiency of payment systems
Interaction with payment systems
Analysis and identification of patterns in problems with payments with subsequent reporting
Interaction with related departments (2nd line, Finance, Account managers, B2C…)

Requirements:

Experience in Fintech/Payments industry as an Operations Manager/B2B technical support (2nd line)
Clear understanding of how the Payment System works
Strong knowledge of transactions flow
Knowledge of the basics of WEB architecture
Higher or incomplete higher education, preference for graduates of technical universities
English and Russian not lower than Upper Intermediate level
Knowledge of the basics in programming (data types/basic operators/functions)

Nice to have:

Experience with JIRA, Jenkins, Gitlab
Experience with monitoring systems (ELK)
Understanding of information and application security, SSH, and access credentials

- Comprehensive Mental Health Programme- Private insurance (depending on contract type)- Paid gym memberships- Free English lessons (online)- +1 day off per calendar year- Referral program rewards- Upskilling, internal workshops, and participation in professional conferences and corporate events ">SOFTSWISS is an international technology company with software development expertise in iGaming, fintech, and martech.We employ on-site, hybrid, and remote teams across multiple offices and countries around the world. SOFTSWISS is known as a celebrated and trusted partner for clients working across diverse niches. ">- Founded in 2009- 2,000+ employees- 4 offices worldwide- 9 proprietary products- 1,200+ brands using our software
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Softswiss

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