Are you great on the telephone and looking for a flexible hours role? A leading insurance firm is searching for a Sales & Customer Service Representative to join their team in Malta. You will handle customer enquiries and concerns, and concluding sales when applicable and providing product and claim information and solutions to customer insurance queries. The ideal candidate will be fluent in English & Maltese and have experience in a similar role, preferably within the insurance industry. If you are looking to join a great firm, then please send your CV for this Malta based Sales & Customer Representative role today!DUTIES AND RESPONSIBILITIESProvide first-line insurance customer supportHandling of incoming calls, chats and emails in the most professional and efficient way in line with the company’s standardsWorking closely with other internal departments in resolving customer queriesIssuing and sending client documentationCANDIDATE PROFILEMinimum of secondary level of educationFluency in written and spoken Maltese and EnglishBe computer literate and familiar with Microsoft Office applicationMust be outgoing and have a positive attitude together with the ability to relate well with our customersBe an excellent team player and work well under pressurePortray problem-solving skills and a strong customer-oriented attitudeTelephone etiquette, communication and organisational skills are a must!Experience in the following sectors is considered an asset: Insurance, Contact Centre, Customer CareCOMPANY BENEFITSWorking hours are 08:00 – 17:00 (flexible)Paid breaks and comfort breaksTowing and Home Assistance benefitDiscounted insurance productsOn-the-job training throughout your careerAfter passing probation1-2 days hybrid workingBirthday leaveOff-peak leaveProduction bonusHealth InsuranceVariable salarySponsorships for professional qualifications and trainingDue to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be responded to.To apply for this position, please email your CV to Michelle Cooper, quoting the above job reference or call +356 27780664 for further information.
