Sales & Customer Representative
- Floriana, Malta Island
- Permanent
- Full-time
- Provide first-line insurance customer support
- Handling of incoming calls, chats and emails in the most professional and efficient way in line with the company's standards
- Working closely with other internal departments in resolving customer queries
- Issuing and sending client documentation
- Minimum of secondary level of education
- Fluency in written and spoken Maltese and English
- Be computer literate and familiar with Microsoft Office application
- Must be outgoing and have a positive attitude together with the ability to relate well with our clients customers
- Be an excellent team player and work well under pressure
- Portray problem-solving skills and a strong customer-oriented attitude
- Telephone etiquette, communication and organisational skills are a must
- Experience in the following sectors is considered an asset: Insurance, Contact Centre, Customer Care
- Paid breaks and comfort breaks
- Towing and Home Assistance benefit
- Discounted insurance products
- On-the-job training throughout your career
- 1-2 days hybrid working
- Birthday leave Off-peak leave
- Production bonus
- Health Insurance
- Variable salary
- Sponsorships for professional qualifications and training