Client Care Specialist

Michael Debono Ltd

  • Malta Island
  • Permanent
  • Full-time
  • 21 days ago
Responsible for assisting clients throughout their customer journey.Key Result Areas & Accountabilities
  • Handle sales enquiries via phone, email, and social media, and follow up on leads from campaigns.
  • Support sales team with quotes, documentation, test drives, deliveries, and vehicle status updates.
  • Maintain stock and customer records, including reserved stock, used cars, and flex customer lists.
  • Coordinate with internal teams to ensure timely vehicle delivery and smooth operations.
  • Assist marketing and call center with content, surveys, and aftersales support.
  • Perform account openings, host customers, attend training, and carry out other assigned duties.
What we offer
  • Support from experienced professionals
  • Competitive remuneration package
  • Flexible working arrangement
  • Health insurance
  • Employee referral scheme
  • Monthly treats
  • Employee discounts
Requirements
  • Experience in a customer facing position Maltese and English
  • Familiar with Microsoft Office applications as well as IT proficient
  • Automotive and/or technical background
  • A clean police conduct

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