Position: Customer Support SpecialistWork model: Fully remote (within Greece)Location: Anywhere in GreeceEmployment type: Full-timeWhat the role involves:Providing support to customers through phone conversations, chat, and email correspondenceFollowing up on support tickets/cases to guarantee timely, high-quality closuresUpholding superior customer experience standards while representing a major international brandDemonstrating empathy and building reliable, professional partnerships with clients and stakeholdersActively contributing to achieving client-specified goals and company performance objectivesWe are looking for:Fluency in Swedish (C1/native preferred)Very good English at B2 level or aboveOutstanding interpersonal and problem-solving skills with a customer-first mindsetComfortable with technology, computers, and multiple software platformsResourceful individual capable of handling various tasks simultaneouslyPositive, collaborative team player suited to a high-volume, evolving environmentWhat we provide:Complete, cost-free relocation help: covered flights, 2-week hotel stay with breakfast, and dedicated housing search supportCompetitive base pay + two extra salaries annually + performance bonuses; Sundays & public holidays paid at 200%Healthcare benefits package plus various employee perks and discountsProfessional, certified training programClear advancement opportunities and personal developmentEngaging social events and community responsibility projectsFree Greek language courses onlineReady for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.
