General Manager

• Providing strategic leadership and direction to ensure the smooth and efficient operation of the elderly care home.
• Overseeing all aspects of day-to-day operations, including staffing, resident care, facility maintenance, and financial management.
• Developing and implementing policies, procedures, and programs to maintain compliance with regulatory standards and promote the well-being and safety of residents.
• Fostering a culture of compassion, respect, and dignity among staff, residents, and families, promoting a positive living experience for all.
• Collaborating with healthcare professionals, community organizations, and stakeholders to enhance resident care and support services.
• Managing budgets, financial resources, and resources effectively to achieve operational goals and objectives.
• Ensuring effective communication and coordination among all departments to optimize resident care and satisfaction.
• Monitoring and evaluating the quality of care and services provided, implementing improvements and enhancements as needed.
• Staying informed about industry trends, best practices, and regulatory changes to ensure compliance and promote continuous improvement.

• Bachelor's degree in a relevant field such as Health Care, Business Management or the equivalent
• Minimum of 2 years of experience in a senior management position within a similar environment
• Strong knowledge of regulatory standards, compliance requirements, and best practices in elderly care.
• Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Demonstrated ability to manage budgets, resources, and operations effectively.
• Compassionate, empathetic, and patient-centred approach to resident care.
• Strong problem-solving, decision-making, and organizational skills.
• Ability to work collaboratively with staff, residents, families, and stakeholders.
• Proficiency in Microsoft Office and other relevant software applications.

Tailwag