Airport Duty Manager - Malta
Jet2.com View all jobs
- Malta Island
- Contract
- Full-time
- Full time fixed term contract with potential for permanent
- Competitive salary + Management bonus scheme
- 25 days holiday (pro-rated)
- Free uniform, paid training, life assurance & retail discounts
- Discounts on Jet2.com & Jet2holidays flights
- Recommend a Friend bonus
- Strong background in aviation - check-in or ramp handling experience is advantageous
- People manager with proven experience leading, motivating and coaching teams
- Ability to deliver outstanding Customer Service in a fast-paced operation
- Natural problem solver who remains calm under pressure
- Fluent in English and Maltese
- As we employ on local contracts, you will already hold full right to work documents for Malta
- Take Responsibility - Lead, oversee and support the safe and punctual ground operation, ensuring all Jet2.com & Jet2holidays customers receive a VIP experience.
- Be Present - Manage landside & airside activities, complete daily operational reports, monitor station KPIs and ensure all Jet2.com policies, procedures and safety standards are always followed.
- Create Memories - Ensuring the delivery of outstanding Customer Service that meets the needs of our customers and promotes our brand values
- Work as One Team - Build strong relationships with third-party handlers, airport stakeholders and Jet2.com & Jet2holidays colleagues. Promote a “One Team” culture and collaborate to improve performance and operational delivery across the station.