Customer Relations Officer

• Make sure that the clients experience at the company will continue to be dealt with professionally;
• Keep the client updated with the process flow of their order;
• Assist in preparation for the delivery and installation process;
• Follow and handle queries;
• Ensure that customers requiring after-sales service are followed up and that their needs are addressed as quickly as possible.

• Have very good computer skills;
• Have experience with Microsoft Office;
• Be fluent in English and possibly Maltese;
• Previous experience in a similar role would be considered an asset.

• Have good organizational skills;
• Be client-oriented;
• Have time management skills;
• Have good communication skills and excellent telephone manners;
• Be committed and reliable.

BroadWing