Mobile Consumer Lead
Melita View all jobs
- Malta Island
- Permanent
- Full-time
- Lead the Mobile B2C P&L, including revenue, margins, acquisition and retention costs, and handset economics
- Define and execute the mobile portfolio strategy (prepaid, postpaid, SIM-only, bundles, FMC)
- Own pricing, promotions, and competitive response strategies
- Drive subscriber growth across retail, digital, telesales, and partner channels
- Lead churn reduction and customer value management initiatives
- Optimize ARPU through upsell, cross-sell, roaming, and value-added services
- Own device strategy, including vendor management, range, subsidies, and stock control
- Partner with Network and Technology to align propositions with capabilities and investments
- Act as a cross-functional leader, influencing Sales, Marketing, CVM, Digital, Finance, Network, and Operations
- Lead forecasting and budgeting with clear assumptions on growth, churn, ARPU, and costs
- Prepare board-level materials and performance updates
- Build and lead a high-performing team with clear KPIs and accountability
- Ensure regulatory compliance with Maltese telecom requirements
- Monitor market trends, competitors, and customer behavior to continuously adapt strategy
- Degree in Business, Economics, Engineering, or related field. MBA considered an asset
- 6 to 10 years of experience in telecommunications, preferably within mobile consumer
- Proven experience managing a mobile P and L or a significant commercial vertical
- Strong understanding of subscription economics, ARPU drivers, churn dynamics, device subsidy models, and acquisition cost structures
- Experience in portfolio management, pricing, and FMC convergence strategies
- Strong analytical capability with the ability to translate data into clear commercial decisions
- Demonstrated leadership experience managing cross functional teams
- Experience preparing executive level and board level presentations
- High ownership mindset, results oriented, comfortable with accountability
- Strong communication skills and ability to influence senior stakeholders
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