“The world is yours with Meliá”Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.Discover some of the benefits we offer:
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Meliá Hotels International in Malta is currently looking to recruit a Night Receptionist to join the Affiliated by Meliá Hotels located in St. Julian's, on a full-time basis.Overview: This person will support all the activities related to Front Office.Responsibilities include but are not limited to:Check-in and check-out hotel guests in a timely and professional service-oriented mannerProcess all payments according to established proceduresGreet and welcome guests in a friendly, prompt, and professional manner in accordance with the hotel's standardsRegister guests, issue room keys, and provide information on hotel services and room locationUp-sell rooms when possible, to maximize hotel revenueAccurately process all cash and credit card transactions in accordance with established proceduresComplete any required reporting (financial and non-financial)Assist with Reservations tasksCommunicate any outstanding guest requests or issues to management that may require additional monitoring or follow-upRespond appropriately to guest complaintsMake appropriate service recovery gestures in order to ensure total guest satisfactionAnswer guest inquiries about hotel service, facilities, and hours of operationAnswer inquiries from guests regarding restaurants, transportation, entertainment, etcCollaborate on and follow company policies, practices, and procedures in order to maintain internal controlsPerform other duties as assigned.Requirements:Candidate must be available to work predominantly night shifts including weekends and/or holidaysMust be fluent in English; other languages are preferred1-year experience in a fast environment in the same or similar position in a hotel/resortPassionate for Hospitality and with a strong attitude to interpersonal relationshipsGood telephone persona with a friendly and helpful demeanourExcellent skills in Microsoft Office Suite, particularly Outlook, Word, and ExcelKnowledge of Opera Cloud is highly regarded.At Meliá we are all VIPAt Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the " " page.If you want to be “Very Inspiring People“, follow us on:- - - -
