Restaurant Supervisor

Outreach Recruitment

  • Malta Island
  • Permanent
  • Full-time
  • 8 days ago
Our client is a family-run, intimate restaurant situated in a picturesque waterfront location in Valletta. Rooted in Mediterranean and traditional Maltese gastronomy, the venue exudes a warm, home-like yet refined atmosphere bustling with both locals and visitors.Position OverviewAs a Restaurant Supervisor, you will be the linchpin of the dining experience ensuring exceptional guest service, seamless operations, and team leadership that reflect our clients high standards and heartfelt hospitality.Key Responsibilities
  • Oversee daily front-of-house operations: greet guests, manage reservations, coordinate seating, and monitor service flow.
  • Lead, train, and motivate the service team to deliver attentive, knowledgeable, and friendly hospitality.
  • Liaise with kitchen and bar teams to ensure timely delivery of dishes and accurate order fulfillment.
  • Uphold our clients standards of service, ambience, and presentation ensuring consistency across all shifts.
  • Deal gracefully with guest feedback and resolve concerns promptly and professionally.
  • Drive upselling opportunities for specials, wine pairings, or set menus while maintaining genuine service.
  • Support event hosting in private dining spaces (e.g., for special functions or group bookings).
  • Handle opening and closing procedures including cash management, shift handovers, and inventory checks.
  • Maintain compliance with health, safety, and cleanliness protocols, ensuring a welcoming environment at all times.
Qualifications
  • Proven experience (2+ years) in a supervisory or leadership role within a Mediterranean, fine casual, or upscale casual dining restaurant.
  • Deep understanding of Maltese/Mediterranean cuisine or a strong desire to learn and champion it.
  • Exceptional interpersonal skills, with a polished and approachable demeanor.
  • Organized multitasking ability and attention to detail during fast-paced service periods.
  • Positive attitude, proactive mindset, and dedication to teamwork and continuous improvement.
What Our Client Offers
  • A warm, family-operated environment where passion for food and hospitality shines.
  • A scenic, popular waterfront location that attracts both locals and tourists.
  • Opportunities to contribute to private events and special culinary occasions.
  • A supportive workplace culture that values authenticity, quality, and guest satisfaction.

JobsinMalta

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