Senior Sales & Marketing Executive (Airline Industry)
Centrecom View all jobs
- Mosta, Malta Island
- Permanent
- Full-time
- We are a dynamic and innovative company, and we seek candidates who have the same spirit
- You will be joining a company that values its employees and invests in their career
- You will work with a team of professionals who are available to help you navigate and grow.
- Pro-actively promote and sell airways routes, fares, and services by telephone, email, and other communication channels
- Maintain an effective and efficient records system of all documentation and customer records
- To negotiate, manage and follow up incentive agreements with corporate/leisure clients and review/assess performance
- If needed, assist agencies with booking and product enquiries, issues and complaints ensuring optimal customer service
- Request ticketing plates for new agents as part of the business development of the job
- Manage group requests and group bookings by handling all inquiries and respond with quotations. Actively solicit group business to increase this revenue stream both from ad-hoc group requests and group series.
- Closely monitor area sales performance and forward trend data and recommend action where necessary to maximise revenue.
- Develop sales and marketing plans in close collaboration with Marketing and Sales departments
- Liaise with travel agencies, tour operators and special interest organisations to retain and reinforce ongoing business
- Develop marketing relationships with top tour operators and key travel/tourism/airline platforms
- Identify, evaluate and capitalise on new business opportunities
- Prepare and circulate ad hoc commercial and sales advisory notices
- Actively visit/contact clients assigned on the required call frequency basis to build and maintain strong commercial relationships and maintain necessary records in salesforce.com.
- Edit sales presentations to suit separate countries
- To identify, evaluate and capitalise on new business opportunities within portfolio and market segment.
- Act as an ambassador for the company and attend industry functions, trade events and conferences on a regular basis.
- Send ad-hoc reports with the frequency agreed with the airline
- Maintain a high level of product and destination knowledge
- The applicants must be willing to travel frequently on business;
- Proficiency in Amadeus or any other airline system is essential.
- Have travel agency or airline experience preferably in a sales role;
- Have an excellent level of spoken and written English. Any additional languages will be considered an asset;
- Be determined and target-driven;
- Be confident, able to work independently using their own initiative and highly organised;
- Have strong communication and interpersonal skills;
- Possess good PC skills including Word, Excel, PowerPoint, Outlook;
- Proficiency in Amadeus or any other airline system is essential.